Eurofortune Casino Responsible Gambling

At Eurofortune we take responsible gambling seriously. We want play to stay fun and under control, so we provide clear tools and guidance to help customers in the United Kingdom manage their activity. If you ever feel your play is becoming risky, please use the options below or contact our support team for help.

Our player protection principles

We aim to protect players by promoting safer gambling, preventing underage play and spotting signs of harm early. We combine proactive monitoring with easy-to-use controls so customers can set boundaries that fit their circumstances. Where needed, we will act to restrict accounts in order to protect a player’s welfare.

Activity-control tools

You can manage your account at any time via the Responsible Gambling section of your account. Our tools include:

• Deposit limits - set daily, weekly or monthly caps to control how much you add to your account.
• Loss and wager limits - restrict the total you can lose or stake over a chosen period.
• Reality checks - receive regular on-screen reminders about how long you have been playing.
• Session time limits - set maximum session lengths to avoid extended play.
• Account breaks - short cool-off periods from 24 hours up to 30 days.

How to set or change limits

Limits can be set or adjusted in your account settings under Responsible Gambling. Changes take effect immediately for most controls, though some limit reductions may be subject to a cooling-off period for safety reasons.

Deposit limits

We encourage all players to use deposit limits to manage spending. You can choose a daily, weekly or monthly limit and change it whenever necessary. If you need higher limits, contact support to discuss options; we may require verification before any increase is approved.

Loss limits

Loss limits let you cap the amount you can lose within a set timeframe. These are particularly useful when you want to protect your overall finances. Any winnings above the limit remain accessible, but further play will be restricted once the loss cap is reached.

Time limits and self-exclusion

If you need a break, choose a short account break or longer self-exclusion. Self-exclusion options range from several months to indefinite exclusion. While an account is excluded, you will not be able to log in or place bets and we will close marketing contact until the exclusion ends. For permanent closure, contact support for assistance.

Signs of problematic behaviour

Be alert to signs such as spending more than intended, chasing losses, neglecting work or relationships, borrowing to gamble, or lying about activity. If you recognise any of these signs in yourself or someone close to you, consider using our tools or seeking help.

Tips for maintaining control

• Set deposit and loss limits before you play and stick to them.
• Use reality checks and session limits to avoid long sessions.
• Keep gambling money separate from essential funds.
• Take regular breaks and review your activity history.
• Talk to someone you trust if gambling is causing concern.

Professional help and support organisations

If you need further support, professional organisations in the United Kingdom can help, including GamCare, Gambling Therapy and Gamblers Anonymous. These groups offer confidential advice, helplines and treatment options. If you would like our support team to point you towards local services, contact us and we will assist you.